Your data, handled responsibly.

Information we use

Depending on how you use DropIt, we may use your name, phone number, email address, account role, pickup and drop details, delivery status, support messages, device information, and approximate or precise location where the feature requires it.

Payment details are handled through the relevant payment provider. DropIt receives the transaction information needed to confirm and support a payment, such as status, amount, and reference identifiers.

Why we use it

We use information to create and secure accounts, match delivery requests, calculate and display quotes, coordinate deliveries, provide tracking, process payments, prevent misuse, provide support, comply with legal obligations, and improve platform reliability.

Sharing and retention

We share only the information needed with delivery partners, customers, service providers, payment providers, and authorities where required. We retain information for as long as needed for the purposes described here, legal requirements, dispute handling, fraud prevention, and legitimate business records.

Your choices

You can request access, correction, or deletion of eligible account information and can manage optional communications through the platform. Some information must be retained where required for security, accounting, legal, or dispute purposes.

Security and questions

DropIt uses administrative, technical, and operational safeguards appropriate to the information it handles. No online service can guarantee absolute security. For privacy questions, use the Contact link in the footer and include enough detail for us to identify your request.